Last updated: June 30, 2026
While we operate primarily in Australia, we respect the principles of the General Data Protection Regulation (GDPR) and extend similar protections to all our customers, regardless of location.
We process your personal data under the following legal bases:
You are entitled to the following rights regarding your personal data:
You can request a copy of all personal information we hold about you. We will provide this in a structured, commonly used format within 30 days.
If you believe your data is inaccurate or incomplete, you have the right to request corrections.
You can request deletion of your personal data, subject to legal retention requirements such as tax records and contractual obligations.
You may request that we limit how we use your data in certain circumstances, such as while we verify data accuracy.
You can receive your personal data in a machine-readable format and transmit it to another service provider.
You have the right to object to processing based on legitimate interests or for direct marketing purposes.
We do not use automated decision-making or profiling that produces legal effects concerning you.
For GDPR-related inquiries, contact our data protection officer at:
Your data is primarily stored and processed within Australia. If we transfer data internationally, we ensure appropriate safeguards are in place through standard contractual clauses or other approved mechanisms.
To exercise any of these rights, send a written request to [email protected]. We will respond within one month. If your request is complex or we receive multiple requests, we may extend this period by two additional months.
If you are located in the EU and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.
In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected individuals within 72 hours of becoming aware of the breach.