Privacy Policy

Information We Collect

When you make a booking or interact with our website, we collect personal information necessary to process your rental request. This includes your name, email address, driver's license details, and payment information.

We also collect technical data such as IP addresses, browser type, and device information to improve website functionality and security.

How We Use Your Information

Your personal data is used to:

• Process vehicle rental bookings and manage reservations
• Verify driver eligibility and compliance with rental requirements
• Send confirmation emails and booking updates
• Improve our services based on usage patterns
• Comply with legal obligations and maintain business records

Data Storage and Security

We store your information on secure servers located in Australia. Access to personal data is restricted to authorized personnel who require it to perform their duties.

We implement industry-standard encryption and security measures to protect against unauthorized access, alteration, or disclosure of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Booking records are typically maintained for seven years in accordance with Australian business regulations.

Third-Party Sharing

We do not sell or rent your personal information to third parties. However, we may share data with:

• Payment processors to handle transactions securely
• Insurance providers for coverage verification
• Law enforcement agencies when legally required

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your information, subject to legal retention requirements
• Withdraw consent for marketing communications
• Lodge a complaint with the relevant data protection authority

Cookies and Tracking

Our website uses cookies to enhance user experience and analyze traffic patterns. You can control cookie preferences through your browser settings. For detailed information, please refer to our Cookies Policy.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated via email to registered users.

Contact Us

For privacy-related inquiries or to exercise your data rights, contact us at:

[email protected]